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12 Account-Based Marketing Templates for Quick Deployment

  • Writer: Samuel Hall
    Samuel Hall
  • 2 days ago
  • 16 min read

Updated: 6 hours ago

  • Target Account Selection Worksheet: Identify and prioritise accounts using scoring and tiering.
  • Ideal Customer Profile Builder: Define key traits of accounts most likely to convert.
  • Campaign Planning Guide: Plan ABM campaigns with clear goals, budgets, and timelines.
  • Account-Specific Email Templates: Create personalised, targeted email communications.
  • Content Planning Matrix: Map content to different stages of the buyer's journey.
  • Account Research Framework: Gather and organise key account details efficiently.
  • Performance Tracking Dashboard: Monitor ABM metrics like engagement and ROI.
  • Sales-Marketing Coordination Plan: Align sales and marketing teams for ABM success.
  • Account Engagement Tracker: Measure and score interactions across various channels.
  • Tech Tools Checklist: Ensure your ABM tech stack is optimised and integrated.
  • Channel Integration Guide: Align messaging across email, social media, events, and more.
  • ROI Calculator: Measure revenue impact and optimise ABM investments.

These templates simplify ABM execution, helping you focus on high-impact activities while driving measurable results. Focus on tailoring them to your specific needs for maximum impact.


What is "account based marketing" (ABM)? Template, tools ...


1. Target Account Selection Worksheet

The Target Account Selection Worksheet helps identify promising accounts and streamlines decision-making while ensuring sales and marketing are aligned.

This worksheet includes three main components:

  • Core Assessment CriteriaEvaluate accounts based on these key factors:
    • : Industry, company size, revenue, and location.
    • : Details about their current tech stack.
    • : Engagement history and content consumption patterns.
    • : Indicators like brand alignment and potential for co-marketing.
  • Account Scoring FrameworkDevelop a weighted scoring system using these metrics:

    Criteria

    Weight

    Scoring Range

    Revenue Potential

    30%

    1–10

    Strategic Fit

    25%

    1–10

    Engagement Level

    25%

    1–10

    Technical Compatibility

    20%

    1–10

  • Tiering StructureClassify accounts into tiers based on their total scores:
    • Tier 1: 85–100 points (High-touch, personalised engagement)
    • Tier 2: 70–84 points (Moderate personalisation)
    • Tier 3: Below 70 points (Scaled engagement approach)

This tiered system helps create a clear plan for execution and tracking performance.


Implementation Guidelines

Regularly review the worksheet to stay aligned with evolving business goals. Assess accounts using both numerical metrics (like revenue potential and engagement levels) and qualitative factors (such as strategic fit and brand alignment).


Key Performance Tracking

Track performance to measure the effectiveness of your account selection process. Focus on metrics such as:

  • Engagement rates with targeted content
  • Responses to personalised outreach
  • Speed of the sales cycle
  • Likelihood of conversion

2. Ideal Customer Profile Builder

The Ideal Customer Profile (ICP) Builder template helps identify the key traits of accounts most likely to convert and provide long-term value. By focusing on this data-driven approach, your ABM efforts can target the accounts that matter most.


Core Profile Components

The template includes three main sections for detailed account profiling:

  1. Company Attributes

Highlight important firmographic details:

Category

Key Data Points

Size & Scale

• Annual revenue (£) • Employee count • Office locations

Industry Details

• Sector • Sub-industry • Market position

Technology Stack

• Current solutions • Integration needs • Platform preferences

  1. Behavioural Indicators

Capture behavioural signals that suggest a good fit:

  • Purchase decision process
  1. Success Indicators

Measure outcomes that validate your ICP:

  • Average deal size
  • Sales cycle length
  • Customer lifetime value

Follow these steps to ensure your ICP aligns with your ABM strategy and delivers results.


Implementation Guidelines

"The ideal customer profile (ICP) defines the firmographic, environmental and behavioural attributes of accounts that are expected to become a company's most valuable customers." – Gartner

Use these best practices:

  • Collaborate with sales, marketing, and customer success teams during ICP development.
  • Validate your ICP using both quantitative data and qualitative insights.
  • Review and update the ICP every quarter.
  • Keep an eye on key performance indicators.

Performance Metrics

Businesses with well-defined ICPs report 68% higher win rates. To track performance effectively, focus on metrics like sales cycle length, customer lifetime value, and average deal size.


Common Pitfalls to Avoid

  • Confusing ICPs with buyer personas
  • Relying only on firmographic data
  • Creating profiles that are too broad or too narrow
  • Skipping regular updates and reviews
  • Ignoring customer feedback

3. Campaign Planning Guide

Once you've identified your target accounts and defined your Ideal Customer Profile (ICP), it's time to move from strategy to action. This guide is designed to help you run effective and measurable ABM campaigns.


Core Planning Components

  1. Goal Setting and Budget Allocation

Define clear, SMART objectives that tie directly to your business goals. On average, digital marketing takes up 40–50% of marketing budgets.

Planning Element

Key Considerations

Campaign Goals

• Revenue targets • Account engagement metrics • Pipeline velocity

Budget Areas

• Personnel resources • Marketing channels • Technology stack

Timeline

• Key milestones • Dependencies • Buffer periods

  1. Target Account Prioritisation

Carefully select and prioritise accounts by analysing data to identify those most likely to convert.

  1. Channel Strategy Development

Create an integrated, multi-touchpoint approach. Research shows that 90% of the buying process is typically completed before a vendor is contacted.

These components come together to form a framework that tracks campaign progress and allows for real-time adjustments.


Implementation Framework

"A well‐organised marketing plan is critical to operate more strategically and effectively in a dynamic market environment." – Melody Selby

Metric Type

Key Indicators

Engagement

• Account coverage • Content interaction rates

Conversion

• Marketing Qualified Accounts (MQAs) • Pipeline velocity

Financial

• Campaign ROI • Customer Lifetime Value


Best Practices

Once your strategy is in place, the next step is to ensure smooth execution and efficient resource use.

Review and Optimisation• Conduct quarterly reviews• Monitor key metrics• Adjust tactics based on data• Keep sales and marketing aligned

Resource Management• Use visual tools for planning• Assign clear responsibilities• Build in contingency time• Schedule regular checkpoints


Performance Monitoring

Focus on tracking:• Pipeline velocity• Conversion rates• Customer advocacy metrics• Account-based ROI


4. Account-Specific Email Templates

Targeted email communication is a key part of any ABM strategy. These templates help you create tailored, consistent messages for each account.


Template Components

Element

Purpose

Best Practice

Subject Line

Grab attention and encourage opens

Keep it personal, engaging, and under 50 characters

Introduction

Set the stage and provide context

Mention specific company details or recent events

Value Proposition

Highlight benefits clearly

Address the account's specific challenges or needs

Call-to-Action

Guide the next step

Be clear, focused, and time-specific

Signature

Establish trust and credibility

Add full contact info and align with branding

Use these elements to customise your emails for each account.


Personalisation Framework

Basic personalisation isn’t enough to stand out. Since nearly half of email recipients open emails based solely on the subject line, focus on these two areas for better engagement:

  1. Account Intelligence IntegrationInclude specifics about the target account, such as:
    • Recent achievements or milestones
    • Tools or technology they use
    • Industry challenges or trends
    • Relevant content or announcements they’ve shared
  2. Engagement TriggersBase your outreach on meaningful triggers like:
    • Industry events or conferences
    • Big announcements from the company
    • Market shifts
    • New product launches
    • Leadership changes

Performance Metrics

Measure and improve your email campaigns using these benchmarks:

Metric

Target Benchmark

How to Improve

Open Rate

60%+

Experiment with subject lines and sender names

Click-through Rate

8%+

Optimise CTAs and refine the value proposition

Response Rate

30%+

Make personalisation and timing more precise


Template Customisation Tips

To make your emails stand out, focus on adding value by:

  • Sharing insights or resources relevant to the account
  • Addressing specific challenges they face
  • Using industry-focused examples or social proof
  • Showing you’ve done your homework on their business
  • Keeping the email concise (no more than five short sections)
  • Writing short paragraphs (two sentences max)
  • Maintaining a friendly, conversational tone
  • Including an easy-to-use scheduling link

Balance consistent branding with room for customisation. Regular A/B testing will help you refine your strategy.


Follow-up Strategy

After sending your customised email, create a follow-up sequence. Start with your initial outreach, then send additional emails that provide value, highlight success stories, and finish with a polite final check-in.


5. Content Planning Matrix

The content planning matrix helps align your content with the key stages of the ABM journey. It ensures the right stakeholders receive the right content at the right time.


Matrix Structure

Journey Stage

C-Suite Executive

Technical Decision Maker

End User

Awareness

Industry reports, Market trends

Technical whitepapers, Comparison guides

How-to guides, Video tutorials

Consideration

ROI calculators, Case studies

Technical specifications, Integration guides

Feature demonstrations, Use cases

Decision

Executive summaries, Testimonials

Implementation roadmaps, Security documentation

Training materials, Quick-start guides

Implementation

Strategic roadmaps

Technical documentation, API guides

User manuals, Best practices

This matrix works alongside earlier planning and communication templates, helping maintain consistent and targeted messaging.


Stage-Specific Content Mapping

By using the matrix, you can identify where content is missing and where opportunities lie, making it easier to plan and distribute content strategically.


Content Prioritisation Framework

When deciding what content to create first, consider:

  • Account value
  • Urgency of the stage in the journey
  • Available resources
  • Existing content gaps
  • Engagement data from previous efforts

Personalisation Guidelines

Tailor your content to:

  • Address industry-specific challenges
  • Highlight account-specific use cases
  • Align with role-based goals
  • Provide insights into competitors
  • Focus on implementation needs

Content Types by Stage

  • Awareness Stage: Focus on thought leadership to build credibility.
  • Consideration Stage: Highlight the value of your solutions with detailed content.
  • Decision Stage: Offer guides, ROI calculators, and security documentation.
  • Implementation Stage: Create training materials and practical guides.

Performance Tracking

Use the table below to monitor and improve your content's effectiveness:

Metric

Target

Action Items

Engagement Rate

40%+

Adjust content format and delivery

Time on Page

3+ minutes

Improve relevance and depth of content

Content Downloads

25%+ conversion

Strengthen the value proposition

Share Rate

15%+

Make content easier to share

These metrics provide insights to refine your account-specific strategies and channel integration efforts.


6. Account Research Framework

The Account Research Framework is a structured method for collecting and organising key details about target accounts. It simplifies the research process to ensure your ABM campaigns are well-informed and effective.


Core Research Categories

Category

Key Information

Sources

Company Overview

Mission, values, leadership, contact details

Company website, annual reports

Financial Performance

Revenue, growth rates, profitability

Financial statements, Companies House

Strategy

Corporate goals, KPIs, market positioning

Investor presentations, press releases

Technology Stack

Current vendors, IT infrastructure, future plans

Tech forums, procurement notices

Key Stakeholders

Decision-makers, influencers, reporting structure

LinkedIn, company org charts

Market Context

Industry trends, competitive landscape, partnerships

Industry reports, news articles


Research Timeline Structure

Aim to complete a detailed account profile within 2–3 days.


Day 1: Foundation Research

Gather basic company information and organisational structure from publicly available sources.


Day 2: Deep-Dive Analysis

Explore financial data, strategic plans, technology use, and any relevant CRM insights.


Day 3: Stakeholder Mapping

Identify key decision-makers and influencers, including their roles, relationships, and communication preferences.


Information Prioritisation Framework

  1. Primary IntelligenceFocus on critical details like current technology usage and major strategic goals.
  2. Supporting ContextBroaden your understanding by capturing market-related insights:
    • Industry jargon and acronyms
    • Recent mergers or acquisitions
    • Partner networks
    • Competitor positioning
  3. Action ItemsHighlight immediate opportunities, pain points, personalisation ideas, and relevant content topics.

Terminology Tracking

Keep a glossary of account-specific terms to ensure clarity and alignment:

  • Industry-specific jargon
  • Internal acronyms
  • Product names
  • Labels for strategic initiatives
  • Terms reflecting corporate values

Regularly update this glossary to stay in sync with changes in industry language.


Regular Updates

Keep your research current by refreshing key details over time:

  • Leadership changes
  • New strategic goals
  • Technology updates
  • Shifts in market positioning
  • Financial performance changes

This framework supports your content strategy and personalisation efforts, aligning with the earlier planning matrix.


7. Performance Tracking Dashboard

The Performance Tracking Dashboard is a tool designed to monitor ABM metrics and assess key performance indicators effectively.


Core Dashboard Components

Metric Category

Key Indicators

Measurement Frequency

Revenue Impact

Deal size, Customer lifetime value, ROI

Monthly

Pipeline Health

Conversion rates, Sales cycle duration, Win rates

Weekly

Account Engagement

Content interactions, Website visits, Email responses

Daily

Programme Efficiency

Cost per acquisition, Marketing qualified accounts, Sales qualified accounts

Monthly


Account Health Scoring Matrix

Assess account engagement levels with this scoring matrix:

Engagement Level

Score Range

Indicators

High Intent

80–100

Multiple stakeholder engagement, Regular content downloads

Active

60–79

Consistent website visits, Email responses

Warming

40–59

Occasional interactions, Newsletter opens

Cold

0–39

Minimal engagement, No recent activity


Performance Benchmarks

Recent ABM campaigns have shown the following outcomes:

  • Deal size growth of 171%
  • A 36% boost in customer retention through sales and marketing alignment
  • Win rates improved by 67% with coordinated efforts

For immediate updates, consider these real-time monitoring measures:


Real-Time Monitoring Elements

  • Account CoverageTrack active contacts, stakeholder engagement, and progress in identifying decision-makers.
  • Pipeline VelocityMeasure time between stages, conversion rates at each step, and identify bottlenecks.
  • Content PerformanceMonitor asset engagement rates, download frequency, and time spent on materials.

Success Story Implementation

Here's a practical example of the dashboard's impact:

A leading company focused on 15 high-value clients that matched their ideal customer profile. Within just four weeks, they achieved a 33% conversion rate. Over two years, this strategy increased customer lifetime value by 25 times.

Automated Alert System

Set up alerts to track:

  • Changes in engagement scores
  • Pipeline stage movements
  • Spikes in content interactions
  • Variations in deal size
  • Notifications for wins or losses

ROI Tracking Framework

Evaluate financial performance by monitoring:

  • Cost per engaged account
  • Revenue contributions by channel
  • Returns on programme investment
  • Customer acquisition costs
  • Lifetime value projections

Optimisation Indicators

Focus on these areas for improvement:

  • Comparing channel performance
  • Analysing content engagement trends
  • Tracking account progress
  • Monitoring sales cycle durations
  • Pinpointing conversion opportunities

Update the dashboard weekly and conduct quarterly reviews to ensure alignment with your campaign goals.


8. Sales-Marketing Coordination Plan

For Account-Based Marketing (ABM) to truly succeed, sales and marketing teams need to work in sync. This template provides a structured approach to align these teams effectively.


Core Alignment Components

Component

Marketing Role

Sales Role

Shared Responsibilities

Content Strategy

Create materials

Provide customer feedback

Review content effectiveness

Campaign Execution

Drive lead generation

Engage with accounts

Manage the sales pipeline

Performance Tracking

Measure campaign success

Track deal progress

Analyse revenue impact

With these roles clearly outlined, it's essential to set up proper communication channels to ensure smooth collaboration.


Communication Framework

Here are the key communication methods to keep both teams aligned:

  • Weekly Sync Meetings: Discuss account progress and campaign results.
  • Dedicated Messaging Channel: Share updates on content and accounts.
  • Monthly Strategy Sessions: Refine campaign goals and make necessary adjustments.
  • Quarterly Reviews: Assess metrics and ensure overall alignment.

Success Metrics Dashboard

Track these key performance indicators (KPIs) to measure alignment success:

Metric Category

Target

Review Frequency

Pipeline Growth

24% increase

Monthly

Deal Closure Rate

67% improvement

Weekly

Customer Retention

36% improvement

Quarterly

Revenue Impact

32% growth

Monthly


Implementation Example

"Make sure that you have that Marketing and Sales alignment because if you don't have that at the very beginning, you're never going to have it." – Amy Hall, Global ABM Manager at Hitachi Vantara

Hitachi Vantara achieved a 208% revenue boost by aligning sales and marketing through targeted account engagement.


Content Collaboration Process

Content creation should be guided by sales input to ensure relevance and impact:

  • Weekly Content Requests: Sales teams submit requests based on account needs.
  • Content Review Cycles: Both teams review materials before they go live.
  • Performance Tracking: Assess how content performs in actual sales interactions.

Once this process is in place, ensure both teams have access to shared data for better decision-making.


Data Sharing Protocol

Define clear rules for sharing vital information between teams:

  • Marketing provides campaign performance metrics.
  • Sales shares meeting notes and competitor insights.
  • Both teams exchange key learnings from their interactions.
  • Regularly update win/loss analyses to refine strategies.
"When the Sales and Marketing teams are looking at the same metrics and trying to hit the same North Star, lots of other pieces of ABM fall into place".

Technology Integration

Leverage shared tools to streamline collaboration:

  • CRM systems for tracking accounts.
  • Marketing automation platforms.
  • Content management systems.
  • Analytics dashboards.
  • Communication platforms.

This integrated approach has helped businesses achieve up to 27% faster profit growth within a year.


9. Account Engagement Tracker

The Account Engagement Tracker is designed to provide real-time insights into account relationships. It helps measure and score interactions across multiple channels, making it easier to identify key accounts and monitor the growth of those relationships.


Core Tracking Components

Component

Description

Update Frequency

Engagement Score

Measures account activity for the current period

Weekly

Score Change

Tracks percentage change from the previous period

Monthly

Last Interaction

Logs the most recent meaningful account contact

Real-time

Channel Activity

Monitors engagement across marketing and sales channels

Daily

Account Status

Shows the current relationship stage and priority level

Weekly


Scoring Model Configuration

The engagement scoring system uses several factors to ensure accurate insights:

Event Type

Score Weight

Decay Period

Website Visits

Medium

30 days

Content Downloads

High

60 days

Email Interactions

Medium

45 days

Sales Meetings

Very High

90 days

Social Engagement

Low

15 days


Key Performance Metrics

Keep track of these metrics to maintain a clear picture of account engagement:

Metric

Measurement

Review Cycle

Account Engagement Score

0–100 scale

Weekly

Interaction Frequency

Number of events per month

Monthly

Channel Distribution

Percentage of activity per channel

Quarterly

Response Rate

Percentage of outreach responses

Weekly

These metrics help centralise data from various platforms, giving a full view of engagement levels.

"The engagement score is like your campaign's report card, telling you how well your campaign resonated with the target accounts." – Machintel

Implementation Guidelines

To get the most out of the tracker, integrate data from multiple platforms, such as:

  • Marketing Automation Platform (MAP)
  • Customer Relationship Management (CRM)
  • Website Analytics
  • Sales Email Tools
  • Social Media Platforms

Advanced Tracking Features

For deeper insights, consider adding the following features:

  • Lookback Periods: Analyse historical performance over specific timeframes.
  • Surge Detection: Spot accounts with increased engagement patterns.
  • Decay Mechanisms: Automatically adjust scores based on how recent interactions are.
  • Account-Level Rollup: Combine all contact interactions at the company level.

Data Integration Protocol

Data Source

Update Frequency

Tracked Metrics

CRM System

Real-time

Contact interactions, deals

Website

Daily

Page views, time on site

Email Platform

Hourly

Opens, clicks, replies

Events

Weekly

Registrations, attendance

Social Media

Daily

Mentions, engagement

This structured approach has been highly effective, with 81% of marketers reporting improved ROI from ABM compared to traditional marketing methods.


10. Tech Tools Checklist

This checklist will help ensure your technology setup aligns with your ABM (Account-Based Marketing) goals and operates smoothly within your existing systems.


Key Tool Categories

Category

Functions

Integration Priority

Account Identification

Selecting target accounts, enriching data

Very High

Personalisation Engine

Customising content, using dynamic fields

High

Engagement Platform

Managing outreach across channels, tracking responses

High

Analytics Suite

Measuring performance, tracking ROI

Medium

Data Management

Handling account data, ensuring compliance

Very High


How to Evaluate Tools

When choosing tools, keep these factors in mind:

Assessment Criteria

Key Considerations

Priority Level

Integration Capability

Compatibility with CRM, API availability

Essential

Data Compliance

Adherence to GDPR and CCPA

Must-have

Scalability

Ability to grow with your needs

High

Support Resources

Availability of training and technical help

Medium

Implementation Time

Time required for setup and deployment

High

Cost Structure

Pricing model and return on investment

High

Use these considerations to guide your investments and make informed decisions.


Resource Allocation by Stage

Stage

Essential Tools

Additions

Beginner

CRM system, basic analytics

Advanced personalisation

Intermediate

Multi-channel engagement, automation

Predictive analytics

Advanced

AI-powered insights, custom integrations

Broader tech stack


Steps for Technology Assessment

  1. Requirements AnalysisIdentify your needs in areas like data management, integration, personalisation, reporting, and compliance.
  2. System CompatibilityCheck whether new tools work with your CRM, support data flow, offer APIs, and ensure security.
  3. Implementation Planning
    • Evaluate available resources
    • Determine training needs
    • Set realistic timelines
    • Align with budget constraints

Quick-Start Features

Feature

Benefit

Deployment Time

Pre-built Templates

Launch campaigns immediately

1–2 days

Native Integrations

Connect tools quickly

2–3 days

Automated Workflows

Reduce manual tasks

3–5 days

Built-in Analytics

Access ready-made reports

1–2 days


Data Integration Guidelines

Data Type

Source System

Integration Priority

Account Information

CRM

Essential

Engagement Data

Marketing Automation

High

Website Activity

Analytics Platform

Medium

Sales Intelligence

Sales Tools

High

Social Engagement

Social Media Platforms

Medium

Choose tools that integrate well, ensure data accuracy, and meet compliance standards. This will help you maintain a seamless and efficient ABM strategy.


11. Channel Integration Guide

This guide expands on your ABM strategy by detailing how to align your channels for a streamlined and effective approach.


Channel Coordination Framework

Channel Type

Primary Purpose

Integration Priority

Key Metrics

Email Marketing

Personalised outreach

Very High

Open rates, click-through rates

LinkedIn

Professional engagement

High

InMail responses, post engagement

Direct Mail

Personalised connections

Medium

Response rates, conversion rates

Website

Account-specific content

Very High

Time on site, content downloads

Events/Webinars

In-depth engagement

High

Attendance, participation rates


Cross-Channel Synchronisation

Create a unified message across all your channels while optimising for each platform's strengths. Smooth transitions between touchpoints ensure your audience receives consistent and relevant content tailored to their journey.


Content Distribution Matrix

Content Type

Primary Channel

Supporting Channels

Engagement Goal

Thought Leadership

LinkedIn

Email, Website

Build brand authority

Case Studies

Website

Email, Direct Mail

Demonstrate solutions

Product Updates

Email

LinkedIn, Webinars

Raise feature awareness

Industry Research

Webinars

LinkedIn, Direct Mail

Showcase expertise


Engagement Orchestration

Maximise the impact of your channels by focusing on three key areas:

  • Channel SelectionMatch channels to account preferences, factoring in industry trends and buyer journey stages.
  • Timing StrategyCoordinate outreach across platforms, establish an optimal contact schedule, and plan follow-ups effectively.
  • Content AlignmentMaintain consistent messaging while tailoring content to each channel. Monitor performance and adjust campaigns as needed.

Performance Tracking

Metric Category

Key Indicators

Measurement Frequency

Engagement

Interaction rates across channels

Weekly

Conversion

Channel-specific conversion rates

Monthly

Attribution

Multi-touch attribution data

Quarterly

ROI

Return metrics by channel

Monthly

These metrics serve as the foundation for refining your multi-channel strategy.


Integration Best Practices

To ensure success, focus on these essential practices:

  1. Unified Data and MessagingCentralise account data to maintain a consistent core message while adapting it to fit each channel's tone. Monitor interactions across platforms and evaluate their combined impact.
  2. Response ManagementTrack engagement across all channels, coordinate timely follow-ups, and analyse response patterns to make informed adjustments. This ensures your efforts remain aligned with audience behaviour.

12. ROI Calculator

This ROI calculator builds on earlier metrics to help measure and fine-tune the returns on your ABM investments through detailed metric analysis.


Core Metrics Dashboard

Metric Category

Formula

Update Frequency

Customer Acquisition Cost (CAC)

Sales & Marketing Costs ÷ New Customers

Monthly

Customer Lifetime Value (CLV)

Monthly Revenue × Customer Duration

Quarterly

Account Progression Rate

Accounts Advanced ÷ Total Target Accounts × 100

Monthly

Sales Velocity

(SQLs × Avg Deal Size × Win Rate) ÷ Sales Cycle Days

Weekly


Revenue Tracking Matrix

Track your campaign's revenue performance using these key metrics:


Primary Revenue Indicators

Revenue Metric

Calculation Method

Revenue per Account

Total Deal Value ÷ Number of Deals Won

Account Expansion

Upsell Revenue ÷ ABM Campaign Cost

Conversion Rate

Converted Accounts ÷ Engaged Accounts × 100

Churn Rate

Lost Customers ÷ Starting Customers × 100


Performance Analysis Framework

Use these three components to evaluate your campaign's performance:

1. Campaign Effectiveness MetricsMeasure engagement across target accounts. Track how accounts move through sales stages and adjust strategies based on performance data.

2. Investment AnalysisCalculate your total ABM spend, including costs for campaign creation, tools, personnel, content, and channels.

3. Return MeasurementCompare revenue generated to your total investment. Look at both short-term and long-term returns to assess profitability.


Optimisation Guidelines

"Like any other strategy, tracking account-based marketing metrics is crucial to understanding your campaigns' effectiveness across all departments involved in any marketing or GTM process." - Vincent Plassard, Growth Marketing Lead, Userled
  • Account Penetration: Analyse how deeply you've engaged with each target account.
  • Sales Cycle Impact: Observe changes in deal velocity and closure rates.
  • Resource Allocation: Evaluate how efficiently resources are being used across the campaign.
  • Revenue Attribution: Link specific ABM activities to revenue outcomes.

These insights can help you tweak any weak areas in your ABM strategy for better results.


Conclusion

These templates align perfectly with the broader ABM framework, simplifying execution while delivering strategic results. They break down complex ABM strategies into clear, actionable steps that teams can easily follow.


Implementation Benefits

Using these templates brings measurable results. For instance, 97% of marketing professionals report achieving higher ROI through a structured ABM approach. This success comes from the templates’ ability to standardise communication between sales and marketing teams, while still allowing room for customisation.


Strategic Value

These templates don’t just make operations easier - they also offer key strategic benefits:

  • Sharper Targeting: A systematic approach to account selection and profiling helps teams concentrate their efforts on high-value opportunities. Using tools like data enrichment and predictive analytics enables better prioritisation.
  • Stronger Team Alignment: A structured framework promotes better collaboration between sales and marketing. Research shows that 90% of professionals experience improved customer interactions when these teams work together.

Customisation Guidelines

To get the most out of these templates, focus on tailoring them to your specific needs. Here's a quick guide:

Focus Area

Implementation Strategy

Outcome

Account Research

Dive into industry challenges and goals

More precise targeting

Content Creation

Use industry-specific messaging and case studies

Increased engagement

Dynamic Elements

Add personalised company names and terminology

Better response rates

Measurement

Track and adjust performance regularly

Improved ROI

These templates provide a solid starting point, but their true power lies in how you customise and consistently apply them. By balancing structured processes with flexibility, marketing teams can see real improvements in their ABM efforts while making the best use of their resources.


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